Shipping Policy
Is free shipping really “free”?
Some of our online competitors offer “free” shipping. But is it really free? The fact is, all companies incur shipping costs and frequently inflate the prices on their merchandise in order to cover those costs. We prefer a more straightforward approach. Our prices reflect the great deals we’ve negotiated, and our shipping & handling costs are clearly stated, not hidden.
We believe in offering huge everyday savings (even after shipping & handling fees), plus best-of-class service. The trust of our customers is important to us.
International Orders
Contact Customer Service for a Quote – 1-800-763-9099
Domestic Orders
Includes US Territories & APO / FPO
Ground Delivery
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- UPS Ground – Best Method!
- UPS is the standard method for continental U.S. shipments.
- Current ETA: 3 – 6 business days. Includes 1 day processing time.
2 Day Air via UPS
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- No PO Boxes or U.S. Territories. Physical address required.
- Alaska and Hawaii add 1 day for delivery. Alaska and Hawaii add an additional $4.00 to 2 Day Air rates.
- Add 1 business day for orders placed after 3:00PM MT.
- Current ETA: 2 business days.
1 Day Air via UPS
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- No PO Boxes or U.S. Territories. Physical address required.
- Alaska and Hawaii add 1 day for delivery. Alaska and Hawaii add an additional $6.00 to 1 Day Air rates.
- Add 1 business day for orders placed after 3:00PM MT.
- Current ETA: 1 business day.
Shipping Rates
Shipping & Insurance charges are based on order value, weight and current UPS/USPS rates. Our ultimate goal is to break even on our true shipping and packing costs; we do not intend to make a profit on shipping.
How to track an order that’s been shipped?
Please allow time for the package to get into the tracking system of the shipper. If you get an error message or if no information is available: Check back later. Your email order confirmation has a UPS Tracking Number hyperlink. Click on the link to track your order.